Lyft is an on-demand transportation company based in San Francisco, California. It develops, markets and operates the Lyft car transportation mobile app. Riders must download the Lyft mobile app to their iOS or Android-based phone, sign up, enter a valid phone number, and enter a valid form of payment. Passengers can then request a ride from a nearby driver. Once confirmed, the app shows the driver’s name, ratings by past passengers, and photos of the driver and car. Drivers and passengers can add personal information to their profiles about their hometown, music preferences, and other details to encourage drivers and passengers to converse during the ride. After the ride is over, the rider is given the opportunity to provide a gratuity to the driver, which is also billed to the rider’s payment method.
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